Question 1

What materials does Zhongyue Packaging manufacture?

Accepted Answer

Zhejiang Zhongyue Packaging Materials Co., Ltd. manufactures thermal insulation composites, aluminum foil laminated films, EPE/XPE foam, floor protection film, house wrap, vapor barrier and woven fabric products from its factory in Haining, Zhejiang, China.

Question 2

Can you produce according to our own design and packaging?

Accepted Answer

Yes. Any product can be produced to your custom design, specification and packing requirements. We also provide carton design service.

Question 3

How long is the delivery time?

Accepted Answer

Samples take 1-2 weeks. Mass production takes 2-4 weeks after order confirmation.

Question 4

How fast can I get a quotation?

Accepted Answer

We guarantee a price within 24 hours of receiving your enquiry.

Question 5

Do you offer free samples?

Accepted Answer

Yes. Samples are free of charge; you only cover the international express shipping cost.

Question 6

What payment methods do you accept?

Accepted Answer

We accept T/T (bank transfer), L/C (letter of credit) and Western Union.

Question 7

Do you offer custom printing and logo design?

Accepted Answer

Yes. We accept custom printing and help customers design and print their logo on the products and packaging.

Question 8

If I am not sure about the material specification, what should I do?

Accepted Answer

Send us your sample. We will test it, identify the material and confirm the specification before production.

Question 9

Do you offer order tracking and shipping support?

Accepted Answer

Yes. We provide comprehensive order following and tracing, and can quote shipping cost to your destination port.

Question 10

Does the price decrease for larger orders?

Accepted Answer

Yes. When your order reaches a certain quantity, we offer a lower unit price.

Question 11

Which ports do you ship from?

Accepted Answer

We ship mainly from Shanghai Port and Ningbo Port, both within 2-3 hours from our factory in Haining, Zhejiang.

Question 12

Is your company ISO certified?

Accepted Answer

Yes. We are ISO 9001 certified and have been manufacturing packaging and insulation materials since 2004.

Question 13

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ depends on the product. Contact us with your required item and quantity, and we will confirm within 24 hours.

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